In the Encourage phase the focus is on the formulation of a documented Team Action Plan based on the CLS360 Team results.

The focus of the second team workshop session is threefold:

  1. To check-in on where the Team is regarding their feedback results since the first workshop session. What stage is the Team is in: (1) awareness; (2) ownership; (3) motivation
  2. To help the Team go to the next stage. Note: without the previous stages being met, it is pointless to develop a concrete action plan.
  3. To develop a Team Action Plan from the CLS360 Team results.
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